Ridgeline Improvements Ltd
Effective Date: 07 June 2026

Ridgeline Improvements Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us regarding our services.

Ridgeline Improvements Ltd

Email: info@ridgelineimprovements.co.uk

Telephone: [Insert Number]

We are the data controller responsible for your personal information.

We may collect and process the following information:

• Name
• Address
• Email address
• Telephone number
• Property details
• Information submitted through contact forms
• Information provided when requesting quotations or surveys
• Website usage data through cookies and analytics

We use your information to:

• Respond to enquiries
• Provide quotations and surveys
• Arrange appointments
• Deliver our services
• Process payments
• Improve our website and customer experience
• Comply with legal obligations

We process your information under one or more of the following lawful bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

We take reasonable measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

Your information is stored securely and only accessed by authorised personnel.

We do not sell your personal information.

We may share information with:

• Payment processors
• Professional advisers
• Regulatory authorities where required by law
• Trusted contractors involved in delivering our services

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements.

Under UK GDPR, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict processing
• Object to processing
• Request transfer of your data

To exercise any of these rights, please contact us using the details above.

Our website may use cookies to improve functionality and analyse website traffic.

You can control or disable cookies through your browser settings.

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

If you have any questions regarding this Privacy Policy or how we handle your personal data, please contact:

Ridgeline Improvements Ltd

Email: info@ridgelineimprovements.co.uk

Telephone: [Insert Number]

If you are unhappy with how your information has been handled, you may contact the Information Commissioner's Office (ICO) at www.ico.org.uk.